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Core Competencies for CHC Managers and Supervisors at All Levels

Remote  
Tuesday, October 25, 2022 - Tuesday, November 29, 2022   iCalendar Eastern Standard Time

This intensive, highly interactive, hands-on 5-week training enables health center managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment.

Course Objectives – Participants Learn to:

  • Manage, lead and retain engaged, productive and satisfied teams
  • Coach and develop employees and drive accountability
  • Utilize Behavioral Interviewing to hire employees with the right skills and fit for the long-term
  • Communicate for results
  • Avoid common legal pitfalls when managing employees
  • Understand and impact positive organizational culture

Who Should Attend: This training is ideal for first-time managers or supervisors with 18 months of experience or less, as well as for more experienced managers looking to refresh and hone their skills.

To view the agenda, please click here.

Remote  

Course Structure: Using Zoom video conferencing, we replicate the “face-to-face” experience -- without the travel! Throughout the 5 sessions, participants gain knowledge and skills, work together in large and small groups, participate in hands-on exercises, and discuss crucial issues in engaging, managing and retaining health center staff.

Important Tecnical Requirements: Each participant will need a webcam to join this virtual “face-to-face” training. If access to a computer with a webcam is not available, Zoom has an excellent app and participants may join via tablet or phone with video capability. To best facilitate discussion, we request that each participant join on an individual device (one participant per webcam).

Please note that individuals must attend all five sessions. 

For more information about the training, please visit our webpage.